Q: Why does my video pixelate a few seconds after I push play?
A: When you push the play button, the broadcast starts playing first, and then measures the available bandwidth of your system. Once the measuring is complete, the player sends the video stream with the bitrate that is best suited for the system. At that point you may see the video go black for a fraction of a second - after which the video will play properly.
Q: Why does the video 'jump,' instead of being smooth?
A: Your download speed is probably too slow to accommodate the high definition camera's output. Cable and DSL users should not generally experience this problem. If you have dial-up access, you can set your feed to 240P in the lower right hand corner of the video screen. This can also be caused if our ISP upload speed drops, which, despite the fact that we have the highest speed available, does happen at times.
Q: Why does my video have a bluish tint to it?
A: This 'cool' appearance most often happens when lighting conditions influence the camera's sensors in a specific way. It usually does not last very long.
Q: Why does my video have a tan tint to it?
A: This 'warm' appearance most often happens when lighting conditions influence the camera's sensors in a specific way. It usually does not last very long.
Q: Why did the video stop playing?
A: This happens when our ISP (Mid-Rivers) has a lapse in service. It could also happen if the power in Miles City were to shut down for longer than 2-hours, which is approximately how long our backups will drive the equipment used to broadcast.